Warranty Service Request Form (WSR)
*** Prior to submitting a WSR, please refer to your Homeowner’s Manual, Section 2 for a List of Warranty Coverage items ***
In general, the following are not warranty items covered by the Seller:
- Customer Products as defined in the Homeowner’s Manual
- General Maintenance
- Normal Wear and Tear
- Weather Damage resulting from Wind & Rain
- Items covered under Manufacture’s Warranties (section 3 of Homeowner’s Manual)
Non-Warranty items are the responsibility of the Homeowner and or HOA, when applicable
New Homeowners – Please wait thirty days from close of escrow, prior to submitting the WSR (with the exception of an emergency).
EMERGENCIES – Refer to your Homeowner’s Manual (Appendix I), for emergencies instructions. If you are unsure of the proper subcontractor, contact the Warranty Consultant at 480-433-5143, during normal business hours.